All orders are shipped C.O.D. unless satisfactory credit arrangements have been made. Our open account billing period ends on the 25th. The statement is due in full net 10th. Any account not paid in full net 15th will be placed on C.O.D. A service charge of 1-1/2% per month will be charged on all past due accounts.
Order desk hours are 9:00 AM – 6:00 PM EST Monday thru Friday and 9:00 AM – 12:00 NOON EST Saturday. All orders will be shipped F.O.B. Watervliet, Michigan.
All returned checks will be assessed a $25.00 service charge and accounts will be placed on C.O.D. Cash Only. Any unpaid NSF checks will be subject to collection and legal action.
All refusals will have a $25.00 handling charge and applicable freight charges billed to the customer’s account.
Drop Ship Orders
All orders shipped from our warehouse to an address that is not a pre-established alternate “Ship-To” location will be charged a flat fee of $1.75 per order. Orders shipped directly from a manufacturer will not be charged this fee. However, factory drop ship orders will be subject to the manufacturer’s policy and an additional fee may apply. Please contact the Motor State Sales Department if you have any questions or need clarification about these fees.
All special orders are subject to freight and handling charges from the manufacturer. No returns accepted on special order parts.
At some point, you may have merchandise that needs to be returned. It may be an item that you do not need, or it may be something you just cannot sell. In any event, you want to return the merchandise for credit. We routinely process several returns every day. To make sure that the item(s) get quickly processed and credited, please follow these simple steps. We will be happy to make sure your returns are properly credited.
There will be a handling charge on all returns purchased longer than two weeks prior to return that is not accompanied by a 2 for 1 offsetting order.
Warranty claims must be made before the parts are installed. Due to the nature of their use, racing parts are not covered by warranty once they have been used. When it has been determined the part is defective we will either replace it or send you a refund. No refunds will be given on shipping charges.
Disclaimer of Warranty
MOTOR STATE Makes no warranties…
either express or implied, including any warranty of merchantability of or fitness for a particular purpose. There is no warranty expressed or implied as to whether the goods sold hereby will protect purchaser or ultimate user of such goods from injury or death. Racing is a dangerous activity and the user shall determine the suitability and safety of the product for its intended use, and the user assumes all responsibility and risk in connection therewithin.
Web Site User Agreement
This Web site is protected under copyright law. Duplication of any part of this site is strictly prohibited unless authorized in writing by Motor State Distributing. This site contains confidential wholesale information and using this site does not constitute authority to buy at prices shown. Wholesale accounts that use Motor State’s Web services agree not to share this wholesale data with non-employees. Any wholesale account that violates this agreement will have their Web site access blocked. Breach of confidentiality will also result in their account being placed on retail pricing at the discretion of the General Sales Manager.