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Terms All orders shipped C.O.D. unless satisfactory credit arrangements have been made. Our open account billing period ends on the 25th. Statement is due in full net 10th. Any account not paid in full net 15th will be placed on C.O.D. A service charge of 1-1/2% per month will be charged on all past due accounts. Orders Order desk hours are 9:00 AM - 6:00 PM EST Monday thru Friday and 9:00 AM - 12:00 AM EST Saturday. All orders received by 5:00 PM EST will be shipped same day F.O.B. Watervliet, Michigan. Check Policy All returned checks will be assessed a $25.00 service charge and accounts will be placed on C.O.D. Cash Only. Any unpaid NSF checks will be subject to collection and legal action. Refusals All refusals will have a $25.00 handling charge and applicable freight charges billed to the customers account. Drop Ship Orders All orders shipped from our warehouse to an address that is not a pre-established alternate “Ship-To” location will be charged a flat fee of $1.25 per order. Orders shipped directly from a manufacturer will not be charged this fee. However, factory drop ship orders will be subject to the manufacturer’s policy and an additional fee may apply. Please contact the Motor State Sales Department if you have any questions or need clarification about these fees. Special Orders All special orders are subject to freight and handling charges from the manufacturer. No returns accepted on special order parts. Returns At some point, you may have merchandise that needs to be returned. It may be an item that you do not need, or it may be something you just cannot sell. In any event, you want to return the merchandise for credit. We routinely process several returns every day. To make sure that the item(s) get quickly processed and credited, please follow these simple steps. We will be happy to make sure your returns are properly credited.
Stock Adjustments There will be a handling charge on all returns purchased longer than two weeks prior to return that are not accompanied by a 2 for 1 offsetting order. Warranty Warranty claims must be made before the parts are installed. Due to the nature of their use, racing parts are not covered by warranty once they have been used. When it has been determined the part is defective we will either replace it or send you a refund. No refunds will be given on shipping charges. Disclaimer of Warranty MOTOR STATE Makes no warranties… either express or implied, including any warranty of merchantability of or fitness for a particular purpose. There is no warranty expressed or implied as to whether the goods sold hereby will protect purchaser or ultimate user of such goods from injury or death. Racing is a dangerous activity and the user shall determine the suitability and safety of the product for its intended use, and the user assumes all responsibility and risk in connection there within. |
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